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Frequently Asked Questions (FAQ)

Here you will find answers to the most frequently asked questions regarding our training programs, our placement service, our admissions, and our employer services.

If you cannot find the answer you are looking for, contact us directly — we will be happy to help you.

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Questions about training



Yes. We offer a comprehensive program specifically designed for individuals with no experience in the dental or medical field.

The duration depends on the chosen training program. We offer flexible pathways tailored to the pace of each student.

We offer flexible training. Depending on the cohort, some modules may be online and others in a supported format. Contact us to find out the details of your session.

Yes. An official certificate from Edem Institute is awarded at the end of the training, certifying the skills acquired.

A computer, a stable internet connection, and a willingness to learn!

For advanced training, certain software may be recommended.

Yes. We offer personalized training tailored to the needs of dental clinics and healthcare facilities.

Questions about the placement service


We offer a placement priority to our students, but hiring always depends on the employer.

We maximize your chances by introducing you to partner clinics.

Mainly:

  • Dental secretary

  • Coordinator

  • Administrative assistant in health

  • Clinical administrative staff

Answer: ...

Yes, we provide support for resume writing, interview preparation, and clinic integration.

Questions about admissions and registration


Our training programs are accessible to all profiles: beginners, experienced professionals, career changers, and newcomers.

You can register via our Admissions, fill out the registration form, or contact us directly.

Generally between 24 and 72 business hours.

Yes. We offer flexible payment options tailored to our students.

A transfer is possible only once, subject to availability and our internal policies.

Questions about employers


Employers can submit their request via the page For Employers or write to us directly.

We prepare the candidates, but the final interview is conducted by the employer.

Yes. We offer tailored programs for dental clinics and administrative teams.

Policies & general information


Our refund conditions are outlined in our Refund Policy available at the bottom of the page.

Yes. We implement a strict data protection policy according to the standards in effect in Quebec.

In the footer of the site:

  • Privacy Policy

  • Terms of Use

  • Refund Policy